Quality Assurance

Arlington, VA, US, 22202

Manager - Quality Assurance

Lidl US, LLC & Affiliates provides equal employment opportunities (EEO) to all employees and applicants without regard to, including but not limited to, race, sex, color, religion, gender, sexual orientation or preference, gender identity or expression, national origin or ethnicity, age, marital status, pregnancy, genetic information, disability, or veteran status, in accordance with applicable federal, state and local laws.

 

Role Information

Lidl US Job Description

 

Job Title: Manager - Quality Assurance

Department: Quality Assurance

Business Unit: Purchasing

Reports To: Quality Assurance Senior Manager

Supervisory Role: Yes

FLSA Status: Exempt

Job Summary

The Quality Assurance (QA) Manager manages QA daily processes and executions, staff, and provides support to senior leadership.

Essential Functions

  • Recognize criteria and issues from QA processes
  • Execute QA process tasks
  • Communicate internally with other departments and between team and leadership
  • Maintain relationships with external business partners
  • Review of reports, cases, and tests and communicate to relevant internal and external parties
  • Manage and solve challenges independently
  • Communicate effectively with external service providers, stakeholders, business partners, and customers
  • Develop departmental policies and procedural workflows
  • Engage with internal partners to promote and further QA
  • Perform research and investigate complex and highly-technical product issues
  • Support hiring process
  • Manage and train staff and if applicable, other teams
  • Oversight of project assignment and work delegation of QA sub-department or other departments
  • Ensure execution of QA processes and QA standards are maintained
  • Identify training needs and provide effective performance management
  • Prepare, review, and communicate reports to senior leadership
  • Solve escalations from direct reports
  • Train or guide the work of other team members on occasion
  • Perform other duties as assigned

Required

Required Knowledge, Skills, Abilities

  • Extensive knowledge of principles and methods of food science, physics, chemistry, and biology; consumer products regulations, production processes, and quality assurance practices; and the retail industry
  • Knowledge managing, supporting, training, developing a team
  • Excellent writing and communication skills
  • Excellent organizational, analytical, and problem solving skills
  • Ability to manage projects and teams

 

Required Education, Certifications/ Licenses, Related Experience

  • Graduate degree required
  • 3 – 5years of experience in related field required
  • In lieu of degree, 5 – 7 years of experience in related field will meet the education and related experience requirements listed above

 

Physical Job Requirements

  • This position requires the ability to remain in a stationary (standing and/or seated) position more than half the time
  • The person in this position may need to move about the store(s), distribution center(s), warehouse(s), and/or corporate office(s) less than half the time
  • The person in this position must be able to maneuver (lift, move, carry, slide, etc.) 15 – 40 lbs.
  • This position operates machinery and/or equipment that requires the constant use of hands/fingers/wrists (ex: typing, etc.) all of the time
  • This position requires the ability to spend more than half the time viewing computer monitors
  • This position is exposed to hazard/chemical materials less than half the time
  • The person in this position must be able to identify and distinguish between colors less than half the time

 

Travel Requirements

  • This position commutes between regional offices/distribution centers less than 25% of the time within a day
  • This position requires overnight domestic travel less than 25% of the time
  • This position requires overnight international travel less than 25% of the time
  • Anticipated travel will be by car, air, and/or train

                       

 

Preferred

Preferred Education, Certifications/ Licenses, Related Experience

  • HACCP manager certification preferred
  • PCQI certification preferred

At a Glance

Location: 

Arlington, VA, US, 22202

Job Type:  Full Time
Reference Number:  15002

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Nearest Major Market: Arlington Virginia
Nearest Secondary Market: Washington DC

Job Segment: QA, Quality Assurance, Manager, Quality, Technology, Management, Research

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