IT Department

Arlington, VA, US, 22202

SysOps Enginer - (Store Systems)

Lidl US, LLC & Affiliates provides equal employment opportunities (EEO) to all employees and applicants without regard to, including but not limited to, race, sex, color, religion, gender, sexual orientation or preference, gender identity or expression, national origin or ethnicity, age, marital status, pregnancy, genetic information, disability, or veteran status, in accordance with applicable federal, state and local laws.


Role Information

Lidl US Job Description

Job Title: Manager - IT (Store Systems)

External Job Title: SysOps Engineer - Store Systems

Department: Information Technology

Business Unit: Information Technology

Reports To: Senior Manager - IT (Store Systems)

Supervisory Role: No

FLSA Status: Exempt

Job Summary

The SysOps Engineer - Store Systems will be responsible for the operations and implementation of the Business Store Systems. The Engineer is responsible for change management, release management, requirement management, test management and on-going maintenance of systems that enhance the entire organization.

Essential Functions

  • Organization of applications and software development for store and customer systems
  • Provide Incident Management (2nd and 3rd level) including on-call duties outside regular business hours
  • Evaluate new technologies based on the demands of other departments
  • Manage, supervise, and check external providers for software, hardware and installation/support services
  • Integrate new systems into the overall application structure
  • Change Management & Test Management
  • Perform all other duties as assigned


Required Knowledge, Skills, Abilities

  • Basic knowledge of operations, logistics, supply chain processes, and the fundamentals of accounting in retail operations
  • Business and Process knowledge within retail, payment systems and IT
  • Process and system documentation
  • Project implementation
  • Experience with POS System and Payment Technology
  • Process Modeling (ARIS), XML and SQL
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
  • Retail Software & PCI-DSS knowledge
  • Strong communication skills, both written and oral
  • Good time management and analytical skills
  • Ability to work alone or as part of a team, motivate and lead by example


Required Education, Certifications/ Licenses, Related Experience

  • Bachelor’s Degree in Information Technology or IT related degree
  • 2 – 4 years of experience with IT Systems within a business and applications area


Preferred Education, Certifications/ Licenses, Related Experience

  • German language skills


Physical Job Requirements

  • Ability to work a variety of shifts including nights, weekends, and holidays as needed
  • Ability to work in a fast-paced working environment, including the store(s), distribution center(s), warehouse(s), and/or corporate office(s) with the capability to switch job functions/roles quickly
  • Ability to work in situations that involve prolonged sitting, standing, walking, squatting and/or bending more than half the time
  • Ability to maneuver cases of product (lift, move, carry, slide, etc.) up to 50 lbs. and reach above head to heights greater than 10 inches frequently in accordance with safety regulations
  • Ability to operate equipment that requires the constant use of hands/fingers/wrists more than half the time
  • Ability to spend more than half the time viewing computer monitors
  • Ability to identify and distinguish between colors more than half the time


Travel Requirements

  • This position requires overnight international travel less than 25% of the time
  • Anticipated travel will be by car, air, and/or train


At a Glance


Arlington, VA, US, 22202

Job Type:  Full Time
Reference Number:  15301

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